Frequently Asked Questions
Everything you need to know about shopping with SOVERE / STUDIO
What is your shipping policy?
We offer express shipping worldwide. Domestic orders typically arrive within 2-5 business days, while international shipping durations vary by location. Free shipping is available on orders over a certain threshold.
How do I process a return?
We accept returns on full-priced items within 14 days of delivery. Items must be in original condition with tags attached. Please visit our returns portal to initiate the process and receive a return authorization.
How do I determine my size?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the product description.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Afterpay, Klarna, and PayPal for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. Once an order is confirmed, we are generally unable to make changes. Please contact our support team immediately if you notice an error in your shipping address.
Are your garments ethically produced?
At SOVERE / STUDIO, we are committed to responsible manufacturing. We work closely with our production partners to ensure fair labor practices and high-quality craftsmanship across all our seasonal collections.